If you read my blog, maybe you know that I'm a fan of XBAPs (or XAML Browser Applications).
Today by reading a Microsoft Dynamics related blog, I've found the announce of an interesting add-in for CRM 4.0 (something that we've discussed in the past days at Microsoft with friends):
The Agent Communications Panel for Microsoft Dynamics CRM 4.0 works with Microsoft Dynamics CRM and Microsoft Office Communications Server 2007 R2, and enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.
The Agent Communications Panel embeds with CRM itself:
Despite the application itself (really interesting I think), what attracts me is that the Agent Communications Panel is an XBAP, published to a Web server and opened from a Web browser.
Can you imagine how much you can do with XBAPs and CRM?
XBAP usage is not so widespread today, but it's really interesting to see that also big applications like Microsoft CRM 4.0 starts to interact with them.
Technorati Tag:
Dynamics CRM,
XBAP