This is undoubtley true... Microsoft is always more open to listen feedbacks
directly from its users and customers and channels that are assuming every day
more importance on this are Blogs and Forums.
I'm sure that someone on Microsoft is paying attention on what the community
says and thinks and I can say this words because I see often community's
requests that becomes reality. 
The last things that makes me happy is this: I've always "spread the world"
by saying that Microsoft have absolutely to release Office
viewers for Windows Mobile Smartphone. It's unbelievable that,
if I receive an email on my Windows Mobile Smartphone with an attached Word
document, I can't read it because I don't have a reader... I've always said that
Microsoft have
to "smartphonized" their products by releasing Office readers.
Today the signal: there's an official voice from Microsoft announcing
that they will release applications that will allow Windows Mobile Smartphone
users to view Word, Excel, and PowerPoint files on their devices. 
Obviously, this is actually only an announce, the project is not a near
project but only a "to-do" for the future. However, 2 facts are clear now:
- if you have a Windows Mobile Smartphone, you'll have the readers for all
the main Office documents ready to be installed on your device and one of the
main lacks of the Smartphone platform will be solved.
- someone on Microsoft is watching you...
